Amazing Service
- Service Model
We provide a variety of assistance for customers with one goal in mind–to deliver the level of support you need and expect! We know that this level of support can expand or contract according to your wants. Your shipment is our job.
Here are 3 examples of how we can add value to your team.
- Our team of professionals can help create a pricing model, building out different scenarios to provide you with the best possible knowledge in order to submit an aggressive quote.
- “We shipped it before like this!” is one way not to make decisions about the best method of shipping for your goods. When you trust us, we take a long, in-depth look and give you the guidance you need. LTL, TL, Volume LTL, Partial Loads or even expedited freight are just some of the methods that we’ll explore.
- “Just ask?” This is our favorite model. We truly believe by our customers asking questions first we will beyond doubt understand the scope of your project. Ask first – react second!
- Accountability You Need
The service we put forward is relationship-based–that means our job is more motivating and meaningful because of the connection. We get to know our customers and have created valuable bonds over time. We know that strong relationships are win/win for both parties and based on common trust and respect.
Without accountability, your logistics partnerships will never work. Ask yourself these questions:
- Does your current transportation carrier know your needs?
- Do you have a means of dependable evaluation?
- How do you hold other carriers responsible?
When you work with ShipItSolutions we sketch out the objectives most important to you. It might be cost, service, communication or a combo of all three. We manage your logistics to implement the best plan for you and your company. Not one is the same and we understand that. Let us ship your business forward!
- Communication
Communication and trust go hand in hand. We believe this and it is apparent in the way we do business. Give us a call. You don’t have time to wait on an email or make your way through a frustrating game of phone tag with an answering service. When you call us, someone from our office will answer. We are 24/7 and understand communication is the key.
CORE VALUES
ShipItSolutions had adapted to 3 core values: commitment, consistency, and integrity. We call this the CCI Treatment.
- Commitment
“the state or quality of being dedicated to a cause, activity, etc.” Your shipment is our job is our saying. We’re committed to our customers and carriers. We’ve created a playbook for how to react and handle your account to keep your supply chain and shipments moving forward. Commitment is ShipItSolutions.
- Consistency
“conformity in the application of something, typically that which is necessary for the sake of logic, accuracy, or fairness.” Success isn’t a result of infrequent actions but rather comes from consistency. We optimize your account processes to ensure your account and needs stays there. You receive a high level of constant service that delivers piece of mind and enables you to put your focus where it’s most needed. Consistency is ShipItSolutions.
- Integrity
“the quality of being honest and having strong moral principles; moral uprightness.” Integrity means having the dedication to carry out honest conversations (even when mistakes have been made). Logistics is frequent with canceled shipments, broken down trucks, and unfortunately human error. We all know providers and carriers who find it easier to pass along the blame or make excuses. We don’t operate that way. We approach this with a long-term want to do the right thing by our customers every second of the day. ShipItSolutions is Integrity.